Press

Retailers Tackle the High Cost of Returns by Incentivizing People Not To

Kohl’s Expands Return Services for Additional Brands and Retailers

Nearly 40% of consumers return an online purchase ‘at least’ once a month: report

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Recent Coverage

December 30, 2020

After Shopping And Shipping Crush Come Record Returns [audio]

December 25, 2020

Nivedita Balu, Melissa Fares, Lisa Baertlein

Next up for retailers: A big wave of gift returns

December 23, 2020

Got a gift and it’s not love? Retailers teaming up with FedEx, UPS, Whole Foods and others to make returns easier.

December 18, 2020

Retailers Should Brace for a Tidal Wave of Returns

December 17, 2020

5 ways the coronavirus pandemic is reshaping the future of retail stores

December 15, 2020

CEO of logistics startup that works with Sephora, Home Depot, and Levi's explains why shipping updates are essential 'even if it's not good news'

December 14, 2020

Mall of America and Narvar Launch Convenient Returns Drop-off Service

December 7, 2020

Returns have been 'underestimated and often ignored by retailers' for years, but this startup is showing brands how much they have to gain with the right process in place

December 4, 2020

Those holiday returns come with a massive environmental footprint