Press

Retailers Tackle the High Cost of Returns by Incentivizing People Not To

Kohl’s Expands Return Services for Additional Brands and Retailers

Nearly 40% of consumers return an online purchase ‘at least’ once a month: report

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Recent Coverage

David Pierson and Makeda Easter

Amazon is buying more than Whole Foods

Report: Returns are now a routine part of shopping

95% of online shoppers say a positive return experience drives loyalty [Report]

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Narvar's E-Commerce Return Experience Report Shows Need for Convenience

Retailers Activate the New Moment of Truth to Engage Customers

Harsh Jawharkar

Building Eternal Brands With Timeless Stories

Marianne Wilson

Survey: Don’t ignore online customers post-purchase

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Urban Decay Improves After-sale Customer Relations